Privacy Policy

Effective Date: 22/09/2025
Business Name: Renae Black Coaching

At Renae Black Coaching, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with our life, relationship, career, and sales coaching services.

1. Information We Collect

We may collect the following types of information:

  • Personal details: name, email address, phone number, and billing details.

  • Coaching information: notes you share during coaching sessions, goals, and progress updates.

  • Technical information: website usage data, IP addresses, cookies, and browser type (if using our online platforms).

  • Payment information: processed securely through trusted third-party payment providers.

2. How We Use Your Information

Your information may be used to:

  • Provide and personalize coaching services.

  • Communicate with you about appointments, updates, and resources.

  • Process payments and manage your account.

  • Improve our services and website.

  • Send occasional newsletters or promotional materials (only if you have opted in).

  • Comply with legal obligations.

3. Sharing Your Information

We respect your confidentiality. We do not sell, rent, or trade your personal data.
We may share your information only with:

  • Service providers (such as payment processors or scheduling platforms) who help us deliver our services.

  • Legal authorities, if required by law or to protect our rights, safety, or property.

4. Confidentiality in Coaching

All personal and sensitive information shared in coaching sessions is treated as strictly confidential, except in cases where disclosure is required by law (e.g., risk of harm to self or others).

5. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to provide our services, meet legal requirements, or resolve disputes.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates to your information.

  • Request deletion of your information.

  • Withdraw consent for marketing communications.

  • File a complaint with a data protection authority if you believe your rights have been violated.

To exercise these rights, contact us at the email below.

8. Cookies & Online Tracking

Our website may use cookies or similar technologies to enhance user experience and analyze site performance. You can disable cookies in your browser settings, but some site features may not function properly.

9. Third-Party Links

Our website or resources may include links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Renae Black Coaching
Email: renaeblackcoaching@gmail.com
Phone: 0405 131 893